Complexity and IT performance. Performance is as complex as the human body, combinations are endless. Let us compare this with some pain in your head. You go to a doctor and he likes to do a diagnostic but he doesn’t have the right tools. It’s like a consultant for performance problems but without instruments. What
Part 1: Where to start if end users experience slow transactions. The first step is knowing if there are slow applications in the architecture. How are the applications communicating? Connections and ports in use, and what are the hard- and software components. Most of the times if I ask a customer about the architecture of the application,
Suppose your transactions are slowing down, you have several servers connected in many different countries. How do you find the root cause of the problem? Most of the times they call the software manufacturer and they send a consultant. At the end of the day, an expensive invoice and no results. Then another guy is sent;
Can you afford a reactive approach in ICT and all business applications? Reactive to Proactive If it comes to Performance Management, thinking is like with insurances. “I only need it when it actually happens”. Today with our Saas solution you can move quick and easy from reactive to proactive. The R.O.I on performance management is
Tjeerd Saijoen CIO at ITPAGroup Monitoring is only a small part of performance management. For a complete performance model we have completed several strategic partnerships with IBM, Dynatrace and Lansweeper. It looks like a strange combination but this relationships enable us to deliver a complete performance management model for our customers as a Saas solution.
Tjeerd Saijoen CIO at ITPAGroup Large Datacenters are using a UPS and a backup UPS in case of a power failure. They test the UPS; most companies are testing the UPS on a 6 or 12 month time frame. UPS Backup failing Next, a power failure and your Datacenter is in the dark; backup UPS
Tjeerd Saijoen CIO at ITPAGroup You developed a new application and move this in production; did you test response times before moving to production? Most of the times the answer is no; “because we didn’t have that many people who were capable to test the new application.” ERP systems like JD Edwards, Peoplesoft and SAP are expensive to implement. After
Tjeerd Saijoen CIO at ITPAGroup Today complexity in ICT is growing as well it is changing rapidly. Can we effort running without APM and monitoring software? Some companies have monitoring software but they don’t monitor key elements like UPS systems in the IT infrastructure. Lately we have seen the damage system down time can cause.
Tjeerd Saijoen CIO at ITPAGroup You are sitting behind your screen and you’re searching for a nice vacation, you select a few countries and wait for more than 3 sec, but no reaction… You don’t want to wait any longer and you select another travel agency. Most of you will recognize that this is not
Tjeerd Saijoen CIO at ITPAGroup Just check all the articles about financial damage because of computer systems are failing. http://www.evolven.com/blog/downtime-outages-and-failures-understanding-their-true-costs.html check this web link. If we like to avoid this, we need to have the right security and monitoring tools in place. We purchasing expensive ERP solutions for hundred thousands of dollars, but a lot of companies fail if they